The service, developed for the company's subscribers, allows you to easily and quickly top up your mobile device. Even a negative balance does not affect this opportunity! In this case, the client himself chooses the required amount, which is credited to the account and is valid for three days.
Attention! All proposals are considered for one region - Moscow and the Moscow region.
The service is open not only to private clients, but also to corporate users. Let's consider the parameters for providing the service for individuals.
Who can use the service?
To subscribers of the company with any tariff plan, except for the tariff offers of the “Guest”, “Your Country”, “MTS iPad”, “Basic 092013” line.
Terms of service
- You must be a client of the operator for more than 60 days.
- The client must not have any debt to the operator.
- Activation is not possible if there are offers such as “On full confidence” or “Credit”.
- The subscriber should not use deferred payment.
- The service is not available if there is a previously incurred “debt”.
Available limit
Any client of the operator can use an amount of up to 50 rubles. The maximum amount of funds is 800 rubles. The limit is determined depending on your monthly communication expenses.
| Amount per month, rub. | Available amount, rub. |
|---|---|
| up to 300 | up to 200 |
| from 301 to 500 | up to 400 |
| from 501 | up to 800 |
Bonus! Subscribers whose communication costs exceed 500 rubles per month have access to an additional limit if they have an outstanding debt. No more than 800 rubles are provided. To find out your monthly expenses, use your Personal Account.
How to find out the service status
- using a combination *111*1230# call or “Connect Manager”;
- use your Personal Account;
- call the service number 11131 .
In your Personal Account:
- open the “Payment” section;
- select “Promised payment”;
- you will see your mobile account balance.
If money is received as part of the service and funds are credited during the validity period, the following will be written off:
- partial – if there is not enough money to pay off the debt;
- full – with sufficient funds.
If the account is not replenished within 3 days, the subscriber's number is automatically blocked.
Price
Depends on the amount of funds:
The write-off is carried out after the service provision period ends.
How to disable promised payment via SMS
The client can disable the offer independently absolutely free of charge. The easiest and fastest way is using a request *111*2118# call.
In addition, you can use one of the self-service services. There is practically no information on the operator’s website on how to disable the promised payment to MTS through your personal account. This may be due to the fact that the procedure is very simple: just open the “Connecting and disconnecting services” section, select “Promised payment” and click “Disconnect”.
There are several other ways to disable it:
- You can contact the sales office with your passport;
- call the service center at 0890 .
Combination of numbers to connect the promised payment
Several options for connecting the proposal have been developed:
- using a command from a mobile phone;
- in the self-service service Personal Account;
- by calling a short number.
There is a special combination of numbers for the promised payment on MTS - *111*123# call, by dialing which you can easily and quickly activate the option. After sending the request, you will receive a message containing information about the available amount of funds, validity period and cost. For example, “Enter an amount up to 400 rubles. Duration 3 days. Fee up to 50 rubles.” After the necessary data has been entered, an SMS message will be sent informing you that the connection has been successful.
If you decide to use your Personal Account (https://login.mts.ru), follow the instructions below.
To receive an individual password:
- enter your mobile phone number;
- then follow the link “get password”;
- enter the characters shown in the picture;
- press the “Get password” button;
- you will receive an SMS message containing a code;
- enter it in the "Password" field.
To activate:
- get a password;
- log in to the service;
- select the “Payment” section;
- enter the amount and expiration date;
- press the “Set payment” button.
You can purchase the offer through the “My MTS” mobile application:
- go to “Wallet”;
- indicate the required amount;
- Click on “Connect service”.
The third way is to call the number 1113 and follow further instructions from the autoinformer. Unfortunately, it is impossible to activate the promised payment on MTS via SMS for free.
There are situations when too much money is debited from an account at once, which creates a debt. The subscriber cannot use communication services and it is advisable to know how to receive the promised payment from MTS if the balance is negative. The terms of service in this case do not change in any way; the standard methods described above are used. But the available amount becomes smaller - only 30 rubles.
If you don’t know which number to connect your trust payment to MTS, call 1113 . Lending money is available not only to individuals, but also to corporate clients.
How to add a number to the MTS Black List?
Promised payment for corporate clients
Who can use the service?
Users of most tariff plans will be able to take advantage of the offer.
Conditions for providing the option
- Advance payment method must be used.
- Activation is not possible if there is a previously incurred “debt”.
- A “negative” balance of up to minus 30 rubles is allowed.
Available limit
This amount directly depends on the amount of money borrowed.
| Amount of “Promised payment”, rub. | Cost, rub. |
|---|---|
| up to 30 | |
| from 31 to 99 | 7 |
| from 100 to 199 | 10 |
| from 200 to 300 | 25 |
| over 300 | check with a company employee |
The cost of installation is written off after the service period expires or the account is replenished with the amount required for writing off.
How to find out the status of an offer
You can do this in several ways:
- on the page Personal account.
- open the “Payment” section;
- further “History of promised payments”;
- Information about the balance of your mobile account will appear on the page.
The debit will be performed after the service period expires or the balance is replenished using any of the proposed methods. If within 3 days the subscriber is unable to top up the account with the required amount, the number will be blocked.
How to activate the service
To activate the offer, dial the combination *111*32# call from your mobile device.
Home Internet and TV
Money borrowed can be used not only for mobile communications, but also to pay for other company services, for example, home Internet or television. The offer is valid for 10 days. After this, you will need to deposit a set amount.
How to activate
- open the operator's website;
- indicate your region of residence;
- enter the login and password received when registering the agreement;
- go to the “Payment” section;
- hereinafter “Promised payment”.
All you have to do is select the contract number under which you want to activate the service and fill out the form provided, entering the necessary data. The page indicates the maximum, minimum limit and validity period of the service. After the information has been entered, you must click “Pay”.
For whom is it available?
To subscribers of the company who have connected “Home Internet” and/or “Home TV” services within the framework of unlimited tariff plans.
Conditions
- The service is provided to all users absolutely free of charge.
- It is necessary to have continuous service in the company for 3 months.
- The debt period must not exceed 30 days.
- The average cost for “Home Internet” and/or “Home TV” services for 3 months should be more than 99 rubles.
- All additional products will be blocked for the duration of the service.
- You can use the offer no more than once during one financial block.
- If after 10 days the client does not transfer the necessary funds, the connection to the Internet and television will be suspended. To restore access, you need to top up your account with the amount of the monthly tariff fee plus the amount of the “debt”.
Premium “Promised Payment”
The operator provides special privileges to “VIP clients”. An individual approach is provided for the following categories of users:
- subscribers whose expenses for communication services over the last 3 months amounted to 5,000 rubles;
- users of the “Ultra” tariff plan.
Conditions
It is for such clients that the premium “Promised Payment” is available. Using it, you can very quickly top up your account from your mobile device. Available quota - up to 1500 rubles. for 3 days. Even those subscribers who have no funds in their account can activate the service (a balance of up to minus 30 rubles is allowed).
How to connect
To start using the offer, just dial the combination *111*123# .
How to find out your available limit
- Using a combination *111*123# .
- Call the number 0909 and ask a company employee your question.
How to deposit money into your account
Do not forget that funds are lent for a certain time, after which the debt must be repaid. You can pay for mobile communications from your personal bank card account without commission. There are several convenient payment methods:
- Personal Area.
- By calling the contact center at 111749 .
- Open the “My MTS” mobile application.
To pay through the user's Personal Account:
- open your Personal Account;
- get a password;
- go through authorization;
- go to the “Manage Payments” section;
- select “MTS account replenishment”;
- then the item “Payment for MTS from a bank card”;
- indicate your phone number, amount of funds, bank card details;
- Confirm the operation by pressing the “Pay” button.
To use the voice menu, call 111749 , if you are in your home region and Russia. If you are outside the Russian Federation, you must call +74957660166. They will call you back in a few minutes.
- press the number “1”;
- select a number;
- enter your bank card details;
- enter the amount;
- confirm the operation.
These calls are free if they are made from a mobile phone registered in the MTS network.
The system will offer to use hints and carry out the translation yourself. The client needs to enter some data:
- telephone number (if the transfer is made to the mobile personal account of a relative or friend);
- bank card details;
- amount to transfer;
- numbers indicated by the system.
Transfers are made from Visa and MasterCard cards in real time.
To use the My MTS mobile application:
- go to “Wallet”;
- enter the amount;
- press the “Next” button;
- enter your PIN code;
- enter your bank card details;
- click "Pay".
If the subscriber forgot to top up the balance on time, and the money on the cell phone ran out at the most unexpected moment, then it is enough to dial a certain command to take the “Promised Payment” provided by MTS. The requested amount will be promptly credited to the account, and the subscriber will be in touch again.
Description of the service “Promised payment” MTS
The “Promised payment” service is an advance payment to the balance of a mobile number by the MTS provider.
The option is required under the following circumstances:
- there is no time to search for an ATM or a mobile phone store;
- An urgent transfer of funds to your balance is required while you are at home or at work.
The “Promised Payment” service offered by MTS is available if there is a minus on your phone account. In this case, the negative balance should not be more than 300 rubles. The replenishment amount is set by the subscriber, its upper limit is 1000 rubles.
For the southern regions of Russia, if the balance is negative, the option is not available.
You can receive the “Promised Payment” on MTS only for 3 days.
How to connect the “Promised payment” of MTS
MTS offers several options for how you can connect the “Promised Payment”.
Via USSD command
“Promised payment” in MTS can be ordered by dialing a combination of the following numbers: *111*123#. When the money is transferred, you will receive a notification in the form of a message.
Through your personal account
In the provider, select the menu item “ Number management", where the section " Payment" In it you need to find the subsection “ Promised payment" The service is activated in three steps.
- The replenishment amount is selected. The maximum available advance amount will be indicated on the screen. The subscriber may request a payment of the same amount or less.
- The number of days is limited to three, but if only 1 or 2 days are required, then this is set in the required field.
- Then the ordered payment is confirmed. After some time, you will receive a message on your phone informing you that the advance has been credited.
In the mobile application
In the mobile application " My MTS"in the main menu, select the item " Invoice and payment" In the new submenu that opens, click on the tab “ Top up your account”, where all possible methods of depositing money will be offered, including “Promised payment”. The subscriber will only have to enter the amount of the required advance and click on the “ Confirm».
Using an operator
A call to the short number 1113 will help solve the problem with a zero balance.
Cost of the “Promised payment” service
The cost of the service is determined by the amount of the requested advance payment and the region where the subscriber lives. For the southern regions of our country, Dagestan, Ingushetia, Adygea, Ossetia and the Krasnodar Territory, you can top up your balance by 50 rubles. When ordering up to 30 rubles, no commission is charged. If the “Promised payment” on MTS is taken in these regions in excess of this amount, then the payment amount is equal to 7 rubles.
For other regions, the cost of the service is presented in the table.
| Amount of “Promised payment”, rub. | User fee, rub. |
| up to 30 | — |
| up to 99 | 7 |
| up to 199 | 10 |
| up to 499 | 25 |
| over 500 | 50 |
How to use
With a positive balance, the service is provided to all subscribers. Its smallest size is 50 rubles. How to take the “Promised Payment” on MTS with a larger amount? With dynamic communication, the size of the possible advance increases. There is a certain connection between the funds spent per month and the payment that MTS is ready to provide.
Who can use
MTS provides this service to all tariff plans. Exceptions are such tariffs as “Guest”, “Your Country”, “Basic 092013”.
Certain conditions must be met:
- The MTS client has no debts on all other accounts.
- The service period of this provider is at least 60 days.
- The “On full trust” and “Credit” options are not enabled on this account.
The mobile number should not already have a “Promised Payment” issued, unless an additional advance is available. Several “Promised Payments” are provided only to those numbers whose monthly expenses exceed the amount of 500 rubles.
Additional Information
You can find out about the availability of the “Promised Payment” in 3 ways:
- Enter the number *111*1230#.
- In the section " Payment"There is a subsection "Promised payment", which contains the item " History of promised payments».
- Call number 11131.
The balance shown upon request is always reflected together with the amount of the advance received.
The offset of the debt under the “Promised Payment” occurs when funds are credited in any of the possible ways.
The service allows you to top up your balance without being distracted from important matters. Funds are provided for a maximum period of 3 days. To top up your payment you will have to pay a small fee, the amount of which depends on the advance payment ordered. If the advance amount is not repaid within 3 days, the number will be blocked.
Expand all
How is the available amount of the promised payment calculated?
The more actively you communicate, the higher the amount of the promised payment:
See monthly expenses:
- in the application To do this, go to the “Invoice and payment” section → “Expense control”
If you spend more than 500 rubles on communications. per month, you can set an additional promised payment if you have a valid one. The total amount of established payments should not exceed 1000 rubles.
What is the price
The fee for the “Promised Payment” service depends on the amount of the promised payment:
Each promised payment is paid separately. The debit is made upon the expiration of the payment in excess of the amount of the previously entered promised payment.
All prices include VAT.
*The specified value is valid from 01/30/2020 on tariff plans: Smart, Smart 022015, Smart 032017, Smart 052013, Smart 092018, Smart 102014, Smart 102016, Smart mini 022015, Smart mini 022016, Smart mini 032018, Smart mini 0 42017, Smart mini 072017, Smart mini 102014, Smart mini 102016, Smart mini 112013, Smart mini 112015, Smart Nonstop 082015, Smart Nonstop 122015, Smart Top, Smart Top 092014, Smart Top 092016, Smart Unlimited 032017, Smart Unlimited 052016, Smart Zabugorishche, Smart+ 022015, Smart+ 092016, Smart+ 102014, X, My Smart, My Unlimited, Our Smart, Tariff, RED, RED Energy, RED Energy 2011, RED Energy 2013, My friend, My friend 042016, Super MTS 0513, My friend 062018, Per second, Super MTS, Super MTS 042014, Super MTS 0513, Super MTS 082013, Super MTS 092014, Super MTS 122014, Super MTS 2013, Super MTS., Super MTS. Region 072014, Super MTS. Region 072015, MAXI, Many calls, Many calls to all networks., Jeans 0.07 per minute 2009, Cool 2009, Regional, Excellent, First, Free 082013, Super Jeans per minute 2009, Super Zero 2011
How to take the promised payment
The service is available for activation with a balance of up to minus 300 rubles.
1 way. Dial the free command *111*123#.
Method 2. Connect the service to . To do this, go to the “Services” → “Available” → “Zero Opportunities” section.
3 way. Connect the service to .
4 way. Call toll free number 1113.
To automatically top up your account without commission using a bank card, use the "Autopayment" service.
Connection conditions
The service is available to subscribers of all tariff plans, except for the “Guest”, “MTS iPad”, “Basic”, “Your Country” and “Resort” tariff lines.
To activate the “Promised Payment” service, make sure that:
- You have been an MTS subscriber for more than 60 days.
- You have no debt on other personal accounts in MTS.
- You do not have the “On Full Trust” or “Credit” services activated.
- You do not have a valid promised payment. The exception is when an additional payment is available.
- You are not served using the credit payment method.
When using the “Promised Payment” service, the current tariff conditions apply, the payment method does not change.
The balance is displayed taking into account the amount of the established promised payment.
How to repay a promised payment
To repay the promised payment, top up your account with an amount equal to the amount of the promised payment and the cost of its connection.
When you top up your account with any of the following, the previously established promised payment and service fee are automatically repaid:
- Partial. If the funds received into the account do not fully cover the amount of the promised payment and the cost of its connection.
- Complete. If the funds received into the account cover the amount of the promised payment and the cost of its connection.
It is important that your number is not blocked; within three days, replenish your account with an amount that is greater than the amount actually owed on the account, excluding the previously established payment.
Example Imagine that your balance is minus 200 rubles and you connected the promised payment of 500 rubles - 300 rubles appeared in your account. You spent 150 rubles, the account balance became 150 rubles. After three days, you will be charged 550 rubles (the amount of the promised payment and 50 rubles the cost of using it), and the balance on the account will be minus 400 rubles (i.e. 150 - 550 rubles).
Show questions and answers
Questions and answers
-
There may be several reasons:
Can I connect the promised payment through the operator? Why is the service no longer available in the contact center?
The terms of service in the Contact Center have changed: it is impossible to connect the “Promised Payment” through a Contact Center employee. You can activate the service yourself if your balance is at least -300 rubles and other conditions are met.
This is done to save time and for your convenience - so that you can easily manage your finances yourself, without waiting for an operator on the line.
Why is “Promised Payment” not available to me?
There may be several reasons:
- Your balance is more than minus 300 rubles.
- You have activated the “On Full Trust” and “Credit” services.
- You already have Promised Payment enabled, unless an additional Promised Payment is available.
- You have debt on other personal accounts.
- You have been served by MTS for less than 2 months.
- You are connected to a tariff plan that does not provide this service.
Reading time: 6 minutes. Views 749
“Promised payment” is a service that can be found in the list of options of all Russian providers, including MTS. The essence of the proposal is that a user who has forgotten to deposit money into his mobile account on time and is unable to replenish it right away receives the right to continue using cellular communications even with a zero balance at the expense of the operator. If you don't have money for communication, you can borrow it from your provider. The main thing is not to forget to repay the promised payment to MTS on time. The option is analogous to a loan. The money must be returned with interest accrued on the amount. There will be no commission only if you take out a small loan of no more than 30.00 rubles.
When is it necessary to repay the Promised Payment of MTS?
The provider gives a short period for using your money - only 3 days. Within 3 days the client is obliged to repay the borrowed amount. Otherwise, his mobile number will be blocked. Refunds are simple: you just need to top up your device balance.
Let's take a closer look at this simple procedure.
Terms of service
Both in the Russian Federation and in the Republic of Belarus, users who wish to use the “Promised payment” option must meet certain conditions:
- absence of debts both on the number to which the loan will be made and on other client numbers;
- The SIM card was activated more than 3 months ago;
- “Your Country”, “Guest” and “MTS iPad” tariffs are not used;
- The “On full trust” or “Credit” options are not running;
- balance minus more than 30.00 rubles.
The right to call in the absence of funds is given to most clients. If you want to be able to use it regularly, do not forget to pay off your debt on time.
How does a trust payment work?
The amounts a client can expect depend on how much money is spent on communications during the month. If you slander more than 500.00 rubles, your credit maximum is 800.00 rubles. If you spend 300.00-500.00 rubles, MTS will lend you up to 400.00 rubles. If the costs are minimal - up to 300.00 rubles, for the personal account of such a user it is possible to replenish the provider’s money with no more than 200.00 rubles.
As noted, the option that provides the opportunity to borrow funds is not provided free of charge. Tariffs for use are as follows:
How many times is it allowed to take the promised payment on MTS?
You can take out small loans several times a month. The main thing is not to forget to pay off the debt. This will lead to the number being disconnected and to a denial of the opportunity to use the Promised Payment in the future.
How to withdraw a trust payment to MTS?
To withdraw the required amount of money to your phone using the described option, you need to activate the service. There are several connection ways:
- at the provider's office;
- USSD request;
- by calling the special number 11 13;
- in your personal account on the MTS resource;
- in the mobile application.
The owner of a SIM card can independently set the amount of the allowed loan through his personal account. This will allow you to run the option every day, if you remember to repay the debt on time.
In what ways can you pay off debt?
Since our main task is to figure out how to repay the debt on the promised payment, we will consider the methods that borrowers can use.
If you use the service to repay a loan, you do not need to go to the provider’s office. All that is required of you is to deposit the required amount of funds into your mobile phone balance so that the mobile operator can write off what is owed to it:
- borrowed funds;
- reward for loyalty.
To replenish you can use any of the possible ways. It is advisable to take care of depositing amounts a little ahead of time, because practice shows that many users forget about their credit obligations when it comes to small amounts.
How to pay for the “Promised Payment” of MTS from the terminal?
Before proceeding to pay at a self-service device, check how much you owe to the mobile operator. Add to it what you need to pay for the service and don’t forget about funds for yourself so that you don’t have to borrow again.
To repay a loan through the terminal, proceed as follows:
- Find the device.
- Select payment for communication services from the menu.
- Find MTS.
- Enter the numbers of the number to be replenished.
- Enter the amount to be credited.
- Place banknotes in the special window.
- You complete the operation.
It's even easier to pay off debt using your phone. This method is very simple and works flawlessly. You can transfer funds from another SIM card or use a card from one of the Russian banks.
other methods
In addition to the methods mentioned above, there are other ways to pay off debt. This:
- mobile banking;
- Internet banking;
- e-wallet platform;
- sites that allow you to make various types of payments.
As an example, here is the algorithm for paying from a virtual wallet:
- Log in to your wallet.
- Check to see if your account has the required amount of funds to repay the loan.
- Go to the “Payments” section or similar. Names may differ between services.
- Select the section “Mobile phone replenishment.
- Specify the provider, number, amount.
- Confirm the actions.
How to find out how much is left to pay on the promised payment?
When your phone balance is approaching zero, and there is no way to replenish it yourself, “Promised payment” can help. This service is provided by all federal operators in Russia. The idea is quite simple - at your request, the operator tops up your number with a certain amount, and you return it within a certain period. It can be used with both positive and negative balance. You can disable the ability to borrow money at any time.
Today we will talk about how to activate the “Promised Payment” for MTS subscribers: how much it costs, how much replenishment is possible, and what the size depends on, how to repay, and also why the operator does not give money on credit to some of its clients.
Conditions of payment
Like any other service that is associated with special conditions for replenishing an account, “Promised Payment” has its limitations. You can borrow money from MTS only after two months of using the company’s services. It is also necessary that there is no debt on your accounts and that you do not connect other services to the credit service form. You cannot activate the service with a minus balance of more than three hundred rubles, and take the “Promised Payment” if you have not previously paid for it on time.
The size of the “Promised payment” from MTS also depends on a number of factors. The amount that can be borrowed depends on how much you spend on communication services on average per month.
It is possible to take the “Promised payment” on MTS both with a negative balance and with a positive balance. This way, you can plan your expenses - if you can’t top up your account yourself, you can activate the service in advance. With a positive balance, each subscriber can activate a credit of 50 rubles.
Take into account the fee for “Promised payment”. It varies and depends on the amount credited to the balance by the operator. Up to thirty rubles is provided free of charge.
Money for using MTS is withdrawn for each charge. The essence of the service is that you can take the “Promised Payment” more than once, and the main thing is to monitor the repayment of the previous debt. This is another plus for those who ask why the service is so convenient.
You can divide the available amount into several top-ups and reuse it, even if you have already activated it. It turns out that if, for example, you have five hundred rubles available as a loan, then you can activate several payments, but so that the total amount does not exceed the permissible threshold.
How to use
To use the “Promised Payment” you must activate it using your number. To do this, you can use several different options - from an MTS phone using a combination of numbers in the USSD command, by calling a separate service number, or via the Internet, including through a mobile application.
By default, the size of the “Promised Payment” on MTS is set automatically by the system, but through the menu you can set your preferred parameters. This will allow you to divide the available amount into several payments and use it more than once, but as you need to replenish the balance. For example, if you use services worth up to 500 rubles, then you can set a payment of 100 rubles, and it will be automatically charged at least every day. The main thing in this case is to repay the previous one in a timely manner.
In the “Personal Account” of an MTS subscriber, you can track the size of the “Promised Payment” and its accrual. To use the “installment plan” effectively and comfortably, you need to monitor the status of your balance, which, when checked, is displayed with the “Promised payment” set.
After crediting money to the debt, you must top up your number within three days with the amount of the actual debt. Both full and partial repayment are possible, and most importantly, adhere to the deadlines. If you are late, your number will be blocked until the debt is fully repaid, and the service will become unavailable.
When using the “Promised Payment”, it is worth considering its cost. You should not order a larger payment than you need. So, if you order five hundred rubles, then you will need to pay fifty rubles for it. If by ordering it you spent only two hundred rubles, then using a loan replenishment of less than five hundred rubles you would pay half as much.
conclusions
At first glance, the service is convenient, but it has a rather confusing system of charges and repayments. To appreciate the real convenience, you need to use it. This option is preferable for those subscribers who top up their account with small payments several times a month, or who cannot predict the amount of expenses.
For those who do not need to regularly replenish their balance on credit, but simply want to have a backup option for replenishing in unforeseen situations, it is better to use the “On Full Trust” service. It will allow you to pay for services as you use them for the month, and not even worry about the need to top up your account before charging a monthly fee according to the tariff.
