Home Office equipment Free coffee at Starbucks in the My Starbucks Rewards loyalty program. Starbucks bonus card What rewards can you get by participating in the program?

Free coffee at Starbucks in the My Starbucks Rewards loyalty program. Starbucks bonus card What rewards can you get by participating in the program?

Having a Starbucks Card is a real award for a coffee connoisseur. A distinctive sign that also makes life better. The Starbucks company has created its internal currency Stars, by receiving and accumulating which Program Participants can exchange them for bonuses in Starbucks coffee shops.

In order to become part of the Bonus Program, just go to the official website starbuckscard.ru and register a card. There you will also find a list of establishments that participate in the promotion.

You can receive a card in physical form at any cafe in the chain, by independently choosing the design you like and immediately topping up your balance with an amount from 500 to 10,000 rubles to make further purchases. You can also buy a Starbucks Gifts card online on the website http://starbuckscoffee.ru/ru/.

How to register a Starbucks card?

Registering a Starbucks card turns it from just a convenient means of payment into a generator of gifts and bonuses.

To access them you can use one of the following methods:

Step 1. Go to the website http://starbuckscoffee.ru/ru/


Step 2. Create a personal account following detailed instructions


Step 3. Register a Starbucks Card or StarbucksGifts on the website.

  1. Download the Starbucks mobile app.
  2. Create an account.
  3. Register your Starbucks Card or StarbucksGifts Card in the App.


Starbucks card levels

The number of gifts and bonuses from Starbucks depends entirely on the activity of the Program Participant and his love for coffee drinks. After each purchase made, the card is assigned one Star.

The more Stars, the higher the status of the card.

Green level

The green level of the card is assigned to the member immediately after purchasing the card and to maintain it, it is necessary to make at least one purchase within a year after registering the card on starbuckscoffeeru. If during this time the card balance has not been replenished with stars, the Green Level privileges are frozen.

Gold level

You can move to the Gold level from the Green level after receiving 30 stars in a year.


Features of the Starbucks card

The Card balance is reliably protected from theft and can be restored in case of loss. Such a Card can be an excellent gift with a recognizable “Paper Hearts” or “Summer” design.

Also, registering a Starbucks card means having access to all transactions, checking your balance directly from your mobile device, tracking bonus activity and privileges.

Green Level Privileges

Gold Level Privileges

  1. The ability to receive any drink or one dish for every new 12 stars, with the exception of whole cakes.
  2. Any drink or dish, excluding whole cakes, as a gift for your birthday.
  3. Updated design in gold color.
  4. Participation in special offers that are distributed via SMS or e-mail newsletter.

How to use the Starbucks mobile app?

The Starbucks mobile app is compatible with all devices. Thanks to it, you can view the nearest coffee shops, carry out transactions with your balance and auto-replenishment, make transactions between cards and keep abreast of special promotions and offers.

The Starbucks bonus program brings its customers even closer to coffee, allowing them to profitably travel through the assortment of coffee beans, not only with benefits for the body and soul, but also with a reasonable replenishment and budget savings.

Starbucks, an American coffee chain, is one of the largest importers of coffee. Its foundation is considered to be the creation of a small store selling its own roasted drink, which was located in Seattle. Already 20 years later, almost 200 network points operated within the United States alone, and at the moment there are already more than 100 coffee shops in the Russian Federation. A feature of the company's policy towards its clients is the inviting interior environment, open dialogue with customers and the existing loyalty program. Every consumer has the opportunity to receive a Starbucks card, which gives the right to accumulate bonuses. They can be used to save money on other purchases, but to make the most of them, it's worth familiarizing yourself with all the features of the program.

Using maps

The declared Starbucks bonus program is aimed at realizing the company’s desire to thank its regular customers for purchasing products at points of sale. By becoming a member, each consumer has the opportunity to accumulate awarded stars. They can be used as bonuses for subsequent purchases. To familiarize yourself with the basic rules of the loyalty program, find out how to register a Starbucks card on the website, what are the nuances of its use, you will need to go to the company’s official website or visit the nearest permanently located coffee shop.

To become a participant in the program, you must purchase one of the existing types of cards, which may include physical “plastics” or their digital analogues. The connection occurs by logging into the official website or downloading the application to your mobile device. Both the first and second methods consist in carefully following the indicated instructions, after which the client can enjoy privileges.

For reference. The client may be required to provide a PIN code upon registration. It is located on the back of the “plastic” and is original to all loyalty cards.

Activation procedure

Registering a Starbucks card on the website using a mobile application consists of following the link www.starbuckscard.ru and performing the following steps:

  1. Enter the number and PIN code of the received “plastic”.
  2. Indication of the client’s email address, which becomes a full participant in the program. The password must consist of a set of numbers or letters ranging from 6 to 15 characters in length.
  3. Entering other data that is necessary in connection with the stated conditions of the company. The user displays his first and last name, date of birth (the year is not specified).
  4. Confirmation of agreement with all terms and conditions indicated by the company.
  5. When selecting the “Create an account” option, it is worth considering that your mobile phone number will be used as your login. You must carefully check the correctness of the information displayed. Otherwise, the client will not be able to fully use all the privileges entitled to it.

If registration is carried out using the company’s official website, the procedure in this situation will be as follows:

  1. Login to the site and enter the phone number that will be used as a login.
  2. Confirmation of the specified number. The action is carried out by entering the login into the appropriate field, which the network client receives via SMS.
  3. Entering your first and last name and other data, similar to the situation with registration using a mobile application.

The nuances of accumulating points

After the activation of the Starbucks card has been successful, the user may be wondering how to accumulate stars, which are used by consumers as bonuses on subsequent purchases.

This is interesting. Every purchase made gives you the opportunity to earn stars announced by the network. One such acquisition becomes the basis for awarding one star.

To receive prize units, the buyer must have any of the existing gold cards. An additional opportunity for bonuses to be credited to the account is determined by participation in Starbucks promotions when the company’s management announces their holding.

The number of stars accumulated by the user determines the level at which the consumer who has “plastic” of the coffee shop chain will be:

  1. Green level. To be on it, you just need to create an account and register a card.
  2. Starbucks Gold Level. To achieve it, you need to get 30 or more stars. An important circumstance of the transition to this level is that all purchases in order to transfer the required number of reward points must be made within a period determined by the network management - 1 year.

Conditions for maintaining privileges

Achieving one of the levels imposes obligations on the consumer. Their implementation provides the opportunity to receive bonuses and privileges declared by the network management. Thus, the consumer must perform the following actions:

  1. If you have a green level card, you will need to earn at least one star within 12 months.
  2. If a consumer is at the gold level, then to confirm his status he will need to earn at least 30 stars over a period of 12 months.

Important information. If the conditions for participation in the loyalty program are not met, the client from the gold level is transferred to the initial level, and from the green level he is deprived of the opportunity to accumulate bonuses. At the same time, the counter of already accumulated bonuses will be reset to zero.

Privileges of participation in promotions

The loyalty program gives registered cardholders the right to receive privileges. They differ significantly depending on what level the owner of the “plastic” is at.

The green level provides the following features or rewards:

  1. A specially prepared product (drink), represented by any item from the company’s range. It can be presented in any volume, available bases and additives. This right is given subject to the presence of 12 stars on the account, which are awarded for making new purchases. It is worth considering an important feature - the right to choose is retained exclusively for 30 days from the moment the bonus is credited. Otherwise it will lose power. If you need to make purchases, you will need to present your existing Starbucks card that participates in the program.
  2. Application of special offers. They are sent in advance to the email or mobile operator number of the client of the coffee shop chain.

For reference. Special offers that are sent to customers of a coffee chain can be tailored to the consumer's personal preferences, formed through the processing of all completed orders.

If you have a gold level, bonuses can be as follows:

  1. A specially prepared drink that is similar to what is provided at the green level. To obtain it you also need to have 12 stars, valid only for 30 days.
  2. A drink that can be prepared for a client once a year on his birthday. Such a gift is credited automatically provided that the account contains data regarding the date of birth.
  3. Getting "plastic" in a gold design. To perform this action, you will need to contact any of the stationary points.
  4. Use of special applications.

This is interesting. If you need to receive a birthday gift, it is worth considering that the management defines some restrictions. Account registration must be completed no later than 7 days before the designated event.

The existing virtual network map program allows you to draw up not only physical “plastic”. To activate it, you will need to transfer a certain amount of funds to it. How to top up your Starbucks card? To perform this action, you will need to select one of the existing “plastic” designs. After that, an amount is transferred to him, which should be in the range from 500 to 10,000 rubles. You can print it and use it as is, or add it to your pre-registered personal account.

You should know. In addition to the “plastic” of the loyalty program participant, you can additionally purchase a Starbucks gift card. It can be used by the owner to purchase food and drinks for a certain amount of money.

Participation in the loyalty program run by the Starbucks coffee chain provides customers with a lot of opportunities. The accumulation of stars gives the right to purchase drinks of any weight and composition without payment, which is retained for 1 month. When becoming a participant in the program, it is worth remembering that only a periodic visit to a coffee shop will give you the right to enjoy the privileges that regular customers are entitled to.

IMPORTANT - PLEASE READ: This Public Offer contains the conditions applicable to bonus program My Starbucks Rewards ™ (My Starbucks Rewards) (hereinafter referred to as “ Program"). This Public Offer consists of two parts. Part One describes the terms and conditions applicable to the Program. Part Two contains important legal terms of the Program.

Limited Liability Company "Coffee Sirena" (hereinafter referred to as " Company") was established and registered in accordance with the legislation of the Russian Federation. The company is included in the Unified State Register of Legal Entities under number 5077746299560.

YOUR PARTICIPATION IN THE PROGRAM IS GOVERNED BY THE TERMS OF THIS PUBLIC OFFER. PLEASE MAKE SURE YOU READ AND UNDERSTAND THESE TERMS BEFORE PARTICIPATING IN THE PROGRAM. IF YOU DO NOT UNDERSTAND THESE TERMS, YOU CAN CALL +7-499-270-40-40 TO DISCUSS ANY QUESTIONS YOU HAVE WITH US BEFORE STARTING PARTICIPATION IN THE PROGRAM.

BY PARTICIPATING IN THE PROGRAM, YOU UNCONDITIONALLY ACCEPT THE TERMS OF THIS OFFER AND UNCONDITIONALLY AGREE TO THE RULES OF THE PROGRAM.

PART ONE: GENERAL CONDITIONS OF PARTICIPATION IN THE PROGRAM

Basic conditions

These terms and conditions govern your participation in the Program conducted by the Company in the Russian Federation. These terms do not in any way modify or exclude other agreements, public offers regarding products, services or anything else that you may have with the Company. Your participation in the Program constitutes your acceptance of these terms and conditions, subject to any possible changes, and you should therefore regularly review these terms and conditions and the associated policies to ensure you understand all aspects relevant to your participation in the Program. If you do not agree to these terms, you should refrain from participating in the Program.

Persons under fourteen (14) years of age are not eligible to participate in this program. If you are over fourteen (14) years of age but under eighteen (18) years of age, you may participate in the Program with the consent of a guardian or other legal representative who agrees to these terms.

The program reflects the Company’s desire to thank and reward its regular visitors for purchasing products at the Company’s coffee shops. Program participants have the opportunity to earn and accumulate Stars, which can later be used as bonuses in the Company’s coffee shops. To view the Company's participating coffee shops, visit the website to find a coffee shop near you.

Methods for joining the Program

There are two ways to join the Program:

  1. If you have a Starbucks Card, go to the website. Follow the instructions to create an account and register at least one Starbucks Card.
  2. Download the Starbucks Mobile App onto your mobile device (smartphone, mobile phone, etc.), follow the instructions, create an account and register your Starbucks Card online.

Starbucks cards can be of the following types: physical Starbucks Cards, digital analogues of physical cards, which can be accessed using mobile applications. More information about Starbucks Cards can be found at.

To register your participation in the Program, you must provide the following information:

  • Last name;
  • Cell phone number;
  • Email address;
  • Password;
  • Day and month of birth;
  • Selecting a communication method (SMS/Email);
  • Read and agree to the terms of the Starbucks Public Offer.

The Starbucks Card (physical Starbucks Card, a digital analogue of the physical Starbucks card, which can be accessed using mobile applications) is considered activated, subject to registration of the Starbucks Card and depositing funds in the amount of 500 rubles onto it. and more (hereinafter referred to as the “Minimum Limit”). The Starbucks card is not active unless the Minimum Limit is added to it.

When you register a Starbucks Card and add a Minimum Limit to it, you can receive the following rewards:

  • One specially prepared drink from the assortment of the Company’s coffee shop of any volume from the volume available in the Company’s coffee shop for the corresponding drink* with additives of your choice** from the assortment of the Company’s coffee shop available at the time of receipt of the award:
  • once after creating an account and registering a Starbucks Card and adding the Minimum Limit to it.
  1. *The volume of a specially prepared drink cannot exceed the volume of glasses available in the assortment of the Company’s coffee shop, namely: Toll (354 ml.), Grande (473 ml.) and Venti (591 ml.).
  2. ** Maximum quantity of additives – 2 (two) units.

The opportunity to receive a reward will be reflected in your account, and you will be able to use it at any coffee shop participating in the Program within 24 hours from the moment of registration and activation.

To receive a reward, you must present your registered Starbucks Barista Card at a participating Company's coffee shop. The award expires thirty (30) days after the award is issued.

The Company has the right to change the Minimum Cash Limit of the Starbucks Card at any time by notifying you at points of sale or on the official website of the Company http://www.starbucks.ru/, and such a change will not constitute a change to this Public Offer. Amounts credited to the Starbucks Card are stored and denominated in rubles.

You can add funds to the Starbucks Card using a bank card or top up the Starbucks Card at participating coffee shops, as well as by adding funds using a bank card on the Company’s official website http://www.starbucks.ru/ or in the Starbucks Russia mobile application . An amount of 500 (five hundred) rubles (minimum limit) to 10,000 (ten thousand) rubles (maximum limit) can be credited to your Starbucks Card upon activation.

Receiving Stars within the Program

The benefits of participating in the Program are determined by the number of Stars you earn. You can earn Stars by making purchases using registered Starbucks Cards at the Company's coffee shops. You will receive one Star for each purchase made at the Company’s coffee shops. There may also be other promotions where the Company offers Bonus Stars for the purchase of products and/or services participating in the Program. You can use any registered Starbucks Card to earn Stars.

There are two levels, which are determined by the number of Stars you have accumulated:

When you create an account and register a Starbucks Card, you become a participant in the Program for Green Level (Green Level);

Upon receipt of 30 (thirty) or more Stars within 12 (twelve) consecutive months from the date of participation in the Program, you will achieve Gold level(Gold Level).

As soon as you reach any of the levels within the Program, you will receive bonuses available at the corresponding level at that time. In order to remain at the achieved level, you need to continue earning Stars in the following order:

To stay on Green level You must earn at least one Star within twelve (12) consecutive months following the date of registration. If you do not receive any Stars, you lose Green Level Program stars;

To stay on Gold level, You must earn at least thirty (30) Stars for twelve (12) consecutive months following the time you reach the Gold level. If within 12 (twelve) months in a row you do not receive 30 (thirty) new Stars, you will be placed/returned to Green level Programs and your Star counter is automatically reset.

Green level (Green Level)

When you reach the Green level, you can receive the following rewards:

  • One specially prepared drink from the assortment of the Company’s coffee shop of any volume from the volume available in the Company’s coffee shop for the corresponding drink*** with additives of your choice**** from the assortment of the Company’s coffee shop available at the time of receipt of the award:
    • once after creating an account and registering a Starbucks Card and beyond;
    • for every 12 (twelve) new Stars.

***The volume of a specially prepared drink cannot exceed the volume of glasses available in the assortment of the Company’s coffee shop, namely: Toll (354 ml.), Grande (473 ml.) and Venti (591 ml.).

**** Maximum quantity of additives – 2 (two) units.

The opportunity to receive a reward will be reflected in your account, and you will be able to use it at any coffee shop participating in the Program within thirty (30) days after the bonus is assigned. This bonus expires thirty (30) days after the bonus was assigned. To receive the bonus, you must present your registered Starbucks Card to the barista at the coffee shop of the Company participating in the Program.

Gold level (Gold Level)

After receiving thirty (30) Stars for twelve (12) consecutive months, you reach the Gold Level. At the Gold level you can receive the following rewards:

  1. One specially prepared drink from the assortment of the Company's coffee shop of any volume from the volume available in the Company's coffee shop for the corresponding drink***** with additives of your choice****** from the assortment of the Company's coffee shop available at the time of receipt of the award, for every 12 (twelve ) new Stars.

*****The volume of a specially prepared drink cannot exceed the volume of glasses available in the assortment of the Company’s coffee shop, namely: Toll (354 ml.), Grande (473 ml.) and Venti (591 ml.).

****** Maximum quantity of additives – 2 (two) units.

This will be reflected in your account and you will be able to use your selection at any participating coffee shop within thirty (30) days of the bonus being awarded. This bonus expires thirty (30) days after the bonus was assigned. To receive the bonus, you must present your registered Starbucks Card to the barista of the coffee shop of the Company participating in the Program.

  1. One specially prepared drink from the assortment of the Company's coffee shop of any volume from the volume available in the Company's coffee shop for the corresponding drink******* with additives of your choice******** from the assortment of the Company's coffee shop available at the time of receipt of the award - on your birthday. The account must be created at least 7 (seven) calendar days before the birthday date. Information about the date of birth must be entered into the account at least 7 (seven) calendar days before the date of birth. Your birthday reward will be available to you in your account for thirty (30) days. This bonus drink or food offer expires in thirty (30) days. To receive your reward, you must present your registered Starbucks Barista Card at a participating coffee shop. If your email address during registration is correct, on your birthday (the date you indicated during the registration process) the Company will send you a letter reminding you that you have been awarded a reward. You are only eligible for one birthday reward, even if you have more than one Starbucks Card registered;

******* The volume of a specially prepared drink cannot exceed the volume of glasses available in the Company’s coffee shop assortment, namely: Toll (354 ml.), Grande (473 ml.) and Venti (591 ml.).

******** Maximum quantity of additives – 2 (two) units.

  1. Starbucks card in gold design. To receive a card, you need to contact any coffee shop participating in the program to issue it. Gold level rewards can be used on any card registered in your account.
  2. Special Offers: Special offers are distributed via email, SMS or mobile app. To receive special offers, you must provide a valid email address and mobile phone number. Special offers are part of a personalized marketing bonus program and can be tailored to your personal preferences when choosing products and how to purchase them. Special offers may include discounts on food, drinks and related items. Special offers may be limited by their validity period and the time frame for receiving bonuses. Special offers are compiled individually for you and cannot in any way be transferred to other persons. To receive a reward as part of a special offer, you must present a registered Starbucks Barista Card. Please review all details and restrictions regarding each special offer carefully.

If you have provided the Company with a valid email address, you will receive a message that your reward is waiting for you. The list of awards can be viewed on or using the Starbucks mobile app. You can only receive one reward, no matter how many Starbucks Cards you register in your account.

Star counters

By making purchases, Program participants accumulate stars. Stars are awarded simultaneously to two counters: the Reward counter and the Level counter.

The Reward counter is the number of stars accumulated to receive a Reward. After accumulating 12 stars, a reward is released, the Reward Counter is reset, and with the next purchase, the Counter will have 1 star.

The Level Counter is the number of stars accumulated to advance to the Gold level (in case the participant is at the Green level) or to confirm the Gold level (in case the participant is at the Gold level). The maximum number of stars that can be accumulated on the Level Counter is 30. The Level Counter is reset in the following cases:

  • If within 12 months after the start of participation in the Program (and every subsequent 12 months) the Green level participant has not transferred to the Gold level, or
  • If, within 12 months after the start of participation in the Program (and every subsequent 12 months), a Green level participant has accumulated 30 stars and moved to the Gold level (with the next purchase after resetting, the Counter will have 1 star), or
  • If within 12 months after confirmation of the Gold level 30 stars have not been accumulated (the counter is reset to zero and a simultaneous transition to the Green level occurs), or
  • If within 12 months after confirmation of the Gold level, 30 stars have been accumulated (the Gold level is confirmed, and with the next purchase after resetting, the Counter will have 1 star).

Stars are credited to both counters simultaneously, unless otherwise provided by the terms of special offers. The number of stars on two counters may differ at one point in time. The Participant can check the date of level recalculation at the cash register in the coffee shop.

Additional terms and conditions of the Program

Rewards can only be received at the Company's coffee shops participating in the Program.

Your Stars, rewards, registered Starbucks Cards and account are associated with you personally and cannot be sold, transferred or entrusted to family, friends or others. You may only have one account under the Program.

The Company has the right to unilaterally close your account and/or refuse you to participate in the Program if it turns out that you have violated these terms of agreement, and/or have more than one account, and/or use your account improperly for the purpose of deception, misleading misleading or in any other illegal way.

The Company also has the right to deem unregistered and/or invalid for participation in the Program any Starbucks Card not used for 3 (three) years, where non-use is defined as a lack of earned Stars.

Handling complaints

If you have questions about the implementation of the Program, or if you dispute any transaction or adjustment made under the Program, please contact Customer Support at 8-499-270-40-40. We will investigate, report the results to you, and correct any errors we find once we have completed our investigation. If no errors are identified, we will provide an explanation. We are not responsible for any calculation errors unless you notify us within sixty (60) days of the disputed transaction. You need to carefully review your transactions.

Possibility of Registration; Liability for Unauthorized Transactions; Personal Information

The personal data you provide to participate in the Program will be stored and processed in accordance with the Personal Data Protection Policy and the legislation of the Russian Federation. Information on the protection of personal data at Starbucks and the Starbucks Personal Data Protection Policy is available on the website.

In order to fulfill their obligations in accordance with this Public Offer, the Company and other persons involved in organizing and/or executing the Public Offer (hereinafter referred to as “other partners”) require your personal data specified by them during registration.

By accepting this Public Offer, you decide to provide the Company and other partners with your personal data, and consent to their processing (automated and without the use of automation tools) freely, of your own free will and in your own interest. Consent to the processing of personal data is specific, informed and conscious.

You agree that any information (personal data) voluntarily provided by you will be processed by the Company, its authorized representatives, and other partners in order to fulfill the Company’s obligations in accordance with this Public Offer. You understand and agree that you are giving such consent to such processing by accepting this Public Offer.

Acceptance of the Public Offer confirms the fact that you have provided the Company and other partners of the Company with consent to process your personal data. The processing of personal data will be carried out by the Company and other partners acting on behalf of the Company, in compliance with the requirements stipulated by the legislation of the Russian Federation.

The fact of your acceptance of the Public Offer is a free, specific, informed and conscious expression of your consent to the processing by the Company and other partners, acting on behalf of the Company, of your personal data, by any means necessary for the purpose of executing the Public Offer, and in the manner prescribed by this Public offer.

For the purposes of the Public Offer, personal data means any information relating to a directly or indirectly identified or identifiable individual (subject of personal data). Biometric personal data is not provided for the purpose of participation in the Public Offer.

The processing of personal data in the Public Offer means any action (operation) or set of actions (operations) performed using automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing ), extraction, use, transfer (distribution, provision, access), cross-border transfer of data, depersonalization, blocking, deletion, destruction of personal data provided by you for the purpose of participating in the Public Offer.

The Company and other partners acting on behalf of the Company guarantee the necessary measures to protect personal data from unauthorized access. All personal data provided by you for the purposes of accepting the Public Offer will be stored and processed by the Company and other partners acting on behalf of the Company, in accordance with the current legislation of the Russian Federation and in compliance with the guarantees specified in this Public Offer.

The Company and other partners acting on behalf of the Company undertake to comply with the following rules and provide you with the following guarantees regarding the processing of personal data:

ensure the processing of personal data in compliance with all applicable requirements of the legislation of the Russian Federation in the field of personal data protection;

process personal data to the extent and for the purposes of the Public Offer and other purposes provided for in this section;

if the Company, in order to fulfill its obligations to you, must transfer or otherwise disclose your personal data to third parties, carry out these actions in compliance with the requirements of the Law of the Russian Federation “On Personal Data”;

bear responsibility for protecting and ensuring the security and confidentiality of your personal data when processing it in accordance with the requirements of the legislation of the Russian Federation.

Consent to the processing of personal data is provided by you from the moment you accept the Public Offer, and is valid until you withdraw it by submitting a written application to the Company.

You have the right to withdraw your consent to the processing of personal data at any time by sending the Company a corresponding notice by registered mail with return receipt requested to the Company's address.

The Company's address is: 125124, Moscow, st. Pravdy, 26, fl. 10, room XXVIII, room 1b.

Your withdrawal of consent to the processing of personal data automatically entails termination of the Public Offer. The Company is obliged to stop processing them and ensure the termination of such processing by a person acting on behalf of the Company and, if the preservation of personal data is no longer required for the purposes of processing personal data, destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of/assignment of the Company) within a period not exceeding 90 (ninety) days from the date of receipt of the said review, except for cases where the Company has the right to process personal data without the consent of the subject of personal data on the grounds provided for by the Law “On Personal Data” or other laws.

The processing of personal data is also carried out for the purpose of analyzing sales, basic preferences and needs of customers, sending information messages, developing and expanding the market, providing goods and services, improving the quality of services provided, ensuring the opportunity for customers to participate in loyalty programs, promotions, campaigns, marketing research, responses to complaints and requests.

PART TWO: IMPORTANT LEGAL TERMS

By accepting the terms of this Public Offer, you agree that the cost of your purchase within the Program already includes the cost of the transferred awards (bonus goods) specified in this Public Offer, that is, the tax calculated on the main purchase already covers the transfer of awards within this Public Offer Offers, accordingly, such transfer is not free of charge.

Changes to the Public Offer

We may change the Public Offer at any time for security, legal, regulatory or commercial reasons. We will post the terms of the amended Public Offer on our official website. Any changes, additions or deletions take effect from the moment the amended Public Offer is posted on our official website http://www.starbucks.ru/ or in coffee shops or otherwise specified in our notice addressed to you. Unless otherwise stated by us, changes, additions or deletions will apply to your future and existing Program terms.

By accepting this Offer, you agree that the Company is not obliged to inform you about changes or additions made to this Offer.

Termination of this Public Offer

We may suspend or terminate this Public Offer at any time by notifying you within a reasonable period of time. However, we will not notify you if we have reasonable grounds to believe that immediate termination is required.

Applicable right

This Public Offer is subject to the law of the Russian Federation.

Limitation of Liability

The Company does not guarantee that the terms of the Program will always be in effect at participating Starbucks locations.

Starbucks is not responsible to you for:

  • any loss of income, damage to business, reputation or profit caused by this Public Offer; or
  • any unauthorized access, tampering, theft or destruction of your Starbucks Card; or
  • the consequences of any delay or error in the use of your Starbucks Card caused by circumstances beyond our control; or
  • any loss or damage that was not caused by our breach of this Public Offer or our statutory duties; or
  • any loss or damage that was not a foreseeable result of our breach of this Public Offer or our statutory duties. Loss or damage is “foreseeable” if at the time of acceptance of this Public Offer such loss was expected by you and us; or
  • any loss or damage to your Starbucks Card resulting from your failure to take reasonable steps to prevent such loss or damage.

Assignment of Rights

We have the right to transfer all or part of the rights and/or obligations under this Public Offer by notifying you. Such transfer of rights will not entail changes to this Public Offer. The company or other organization to which the rights and/or obligations under this Public Offer are transferred will have the same rights and obligations as we had before the transfer of rights under this Public Offer. We can guarantee that such a company has agreed in writing to bear the rights and obligations under this Public Offer, so that your rights under this Public Offer will not be infringed.

Structure of the Public Offer

This Public Offer is a complete and exclusive agreement between you and the Company. If any provisions of this Public Offer are illegal or unenforceable, such provisions will be removed from the Public Offer and the remaining provisions will remain in effect. Headings are used only for ease of reference and do not affect the interpretation of the Public Offer.

Questions

If you have any questions about this Public Offer or your Starbucks Card, please contact our Customer Support Team by email [email protected] or by phone 8-499-270-40-40.

Limited Liability Company "Coffee Sirena"

Russian Federation, 125124, Moscow, st. Pravdy, building 26, fl. 10, room XXVIII, room 1b.

Starbucks bonus program (Starbucks) reflects the Company’s desire to thank and reward its regular visitors for purchasing products in the Company’s coffee shops. Program participants have the opportunity to earn and accumulate Stars, which can later be used as bonuses in the Company’s coffee shops. To view the Company's participating coffee shops, visit the website to find your nearest coffee shop.

How to join the program and get a card?

Starbucks cards can be of the following types: physical Starbucks Cards, digital analogues of physical cards, which can be accessed using mobile applications, and Starbucks eGifts cards, which can be purchased at http://starbuckscoffee.ru/ru/.

There are two ways to join the Program:

  1. If you have a Starbucks Card or a Starbucks eGift Card, go to the website http://starbuckscoffee.ru/ru/. Follow the instructions to create an account and register for at least one Starbucks Card or Starbucks eGift Card.
  2. Download the Starbucks mobile app onto your mobile device (smartphone, mobile phone, etc.), follow the instructions, create an account and register a Starbucks Card online.

How to accumulate stars?

You can earn Stars by making purchases using registered Starbucks Cards at the Company's coffee shops. You will receive one Star for each purchase made at the Company’s coffee shops. There may also be other promotions where the Company offers Bonus Stars for the purchase of products and/or services participating in the Program. You can use any registered Starbucks Card to earn Stars.

There are two levels, which are determined by the number of Stars you have accumulated:

  1. When you create an account and register a Starbucks Card, you become a participant in the Program at the Green Level;
  2. Upon receipt 30 or more Stars within 12 months from the moment you begin participating in the Program, you will reach the Gold Level.

As soon as you reach any of the levels within the Program, you will receive bonuses available at the corresponding level at that time. In order to remain at the achieved level, you need to continue earning Stars in the following order:

To remain at the Green level, you need to earn at least one Star for 12 months following the moment of registration. If you do not receive any Stars, you lose Green Level Program privileges;

To remain at the Gold level, you need to earn at least 30 Stars within 12 months, following the moment of reaching the Gold level. If within 12 months you do not receive 30 new Stars, you enter/return to the Green level of the Program. and your Star counter is automatically reset to zero.

What rewards can you get by participating in the program?

Green Level
When you reach the Green level, you can receive the following rewards:

  1. A specially prepared drink from the assortment of the Company's coffee shop of any size, with any additives, with any milk, or one dish from the assortment of food products, with the exception of whole cakes, for every 12 new Stars. This will be reflected in your account and you will be able to use your selection at any participating coffee shop within 30 days of the bonus being awarded. This bonus expires after 30 days after the bonus is assigned. To receive the bonus, you must present your registered Starbucks Card to the barista of the coffee shop of the Company participating in the Program.
  2. Special Offers: Special offers are distributed via email, SMS or mobile app. To receive special offers, you must provide a valid email address and mobile phone number. Special offers are part of a personalized marketing bonus program and can be tailored to your personal preferences when choosing products and how to purchase them. Special offers may include discounts on food, drinks and related items. Special offers may be limited by their validity period and the time frame for receiving bonuses. Special offers are compiled individually for you and cannot in any way be transferred to other persons. To receive a reward as part of a special offer, you must present a registered Starbucks Barista Card. Please review all details and restrictions regarding each special offer carefully.

Gold Level
After receiving 30 Stars within 12 months, you reach the Gold Level. At the Gold level you can receive the following rewards:

  1. A specially prepared drink from the assortment of the Company's coffee shop of any size, with any additives, with any milk, or one dish from the assortment of food products, with the exception of whole cakes, for every 12 new Stars. This will be reflected in your account and you will be able to use your selection at any participating coffee shop within 30 days of the bonus being awarded. This bonus expires 30 days after the bonus is assigned. To receive the bonus, you must present your registered Starbucks Card to the barista of the coffee shop of the Company participating in the Program.
  2. One specially prepared drink from the assortment of the Company's coffee shop of any size, with any additives, with any milk, or one dish from the assortment of food products, with the exception of whole cakes, on your birthday. The account must be created at least 7 calendar days before the birthday date. Your birthday reward will be available to you in your account for 30 days. This bonus drink or food offer expires in 30 days. To receive your reward, you must present your registered Starbucks Barista Card at a participating coffee shop. If your email address during registration is correct, on your birthday (the date you indicated during the registration process) the Company will send you a letter reminding you that you have been awarded a reward. You are only eligible for one birthday reward, even if you have more than one Starbucks Card registered;
  3. Starbucks card in gold design. To receive a card, you need to contact any coffee shop participating in the program to issue it. Gold level rewards can be used with any card registered in your account;
  4. Special Offers: Special offers are distributed via email, SMS or mobile app. To receive special offers, you must provide a valid email address and mobile phone number. Special offers are part of a personalized marketing bonus program and can be tailored to your personal preferences when choosing products and how to purchase them. Special offers may include discounts on food, drinks and related items. Special offers may be limited by their validity period and the time frame for receiving bonuses. Special offers are compiled individually for you and cannot in any way be transferred to other persons. To receive a reward as part of a special offer, you must present a registered Starbucks Barista Card.

Starbucks Virtual Card

The Starbucks Virtual Card program allows you to purchase a virtual card and send it by email. To activate the card, you need to select one of the proposed designs and transfer an amount from 500 rubles to 10,000 rubles from a bank card. To send a virtual card, you must enter the recipient's email address.

The recipient of the virtual card will receive an email to the email address specified by the sender with information about the virtual card. The recipient can print the virtual card and use it to make purchases at Starbucks coffee shops or add it to their personal account and transfer the balance to another card registered in their account. The recipient can also register a virtual card and use it in the mobile application. The sender is notified that the recipient has received the virtual card the moment the recipient opens the email containing the virtual card.

Virtual card selection site.

You can get more detailed information on the official website

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