Home Office equipment Sdek where is the parcel by phone number. SDEK tracking

Sdek where is the parcel by phone number. SDEK tracking

The SDEK Logistics Solutions company dates back to 2000. Now it becomes possible to track SDEK Logistics solutions by number or receipt at any stage of delivery. Initially, the company sought to develop the Siberian region and the Far East, but later reached the global level. Express delivery of documents, parcels and parcels is carried out in the shortest possible time and at affordable prices. The organization provides a range of services for timely and guaranteed delivery within the country and abroad. SDEK Logistics Solutions constantly improves the level of service, introducing new technologies, following modern development trends. The company effectively uses its potential and external resources, being one of the fastest growing and successful in its industry.

The company values ​​​​its customers, striving to provide them with only high-quality services. SDEK attracts people who are able to show initiative and creativity in their work, constantly improving the professional level of the team. The company strives for excellence, constantly improving the quality of services provided. SDEK is constantly improving the level of service through the development and implementation of the latest technologies. The company's tariffs are significantly lower than those of foreign courier companies, while the quality of the services provided meets modern international logistics requirements.

Down with complexity

Tracking SDEK parcels Logistics solutions by number is free and possible using a mobile device. You no longer depend on the work of post offices - modern technologies will allow you to do everything yourself. For maximum convenience, you can register for the service, which is most important when constantly using logistics services. Registration is quick - you need to come up with a username and password or synchronize your account with social networks. Using your personal account, you can control the delivery status, track the location of the cargo and change parameters if desired.

Tracking SDEK postal items Logistics solutions by ID only requires a postal ID. You can find it out from the seller in the online store or view it on the order page. In order to check the tracking of SDEK Logistics solutions postal items by track number, you need to insert the track code into a special window. After some simple manipulations, you will receive information about the location of the cargo. Connecting automatic notifications makes the process even easier - you don’t have to track the product manually. The system will automatically send SMS messages to email or mobile device when the sending status changes.

Always at hand

SDEK Logistics Solutions allows you to automatically track all shipments, set up email and text alerts, and indicate wishes. Tracking SDEK Logistics solutions by postal ID number will save time and money. Now you can check the location of your parcel anywhere in the world - the mobile version of the site requires only a stable Internet connection. SDEK Logistics solutions are a simple and affordable service.

It is worth immediately noting that this type of delivery is usually used by other transport companies. That is, the parcel first goes from the sender’s country (export) and before import (arrival in the destination country) by one transport company (usually ehy express, sf express, etc.), and at this time the track number can be tracked on their website to check the tracks , and after import, the parcel is delivered to the destination country using SDEK. In this case, you will most likely be given an invoice number (or it will be indicated in the track number information on the website of the original delivery service) and you will be able to track the track number on the SDEK website, and on the tracker of the sender’s company there is also often track information on everything routes. For an example of this "double shipping" you can look at the articles on shipping.

The CDEK company (in Russian SDEK, also searched for the word SDEK) is one of the five largest courier companies in Russia on the market express delivery. The company is also a member of the National Association of Distance Trading (NADT). Currently the company has more than 300 branches and representative offices, and delivery is possible to more than 5,000 locations.

The track number, as a rule, consists of numbers or ends with a letter and looks like - xxxxxxxxxx, xxxxxxxxxxxE.

Delivery is carried out by a courier to your apartment or office, against signature; to verify your identity as the recipient, you must present a passport.

Using the CDEK courier service to deliver documentation or goods is fast, safe and reliable. The client always has the opportunity to track his SDEK parcel at any time of the day using the track number or invoice in several ways, which makes the parcel tracking procedure convenient and practical.

The SDEK company has been providing courier delivery services since 2000 and today has branches and representative offices in more than 5 countries around the world.

How to track an SDEK parcel by order number


Looking ahead, it should be noted that the parcel cannot be tracked using the order number. For this, special identifiers are used:

  • invoice number;
  • track number assigned by the carrier company.
  • track your parcel through the extended form;
  • personally issue and print delivery receipts filled out for shipping;
  • find out the cost of delivery of goods taking into account available discounts;
  • receive additional information regarding cooperation with the company.

Let's look at ways to find out where the package is, if you have the necessary data and numbers.

Is it possible to track using other parameters?

As already noted, your personal account offers 2 ways to track the movement of goods or documents:

  • by track number;
  • according to the waybill.

If the order is sent from abroad, then the parcel will be assigned a track code. The fact is that goods sent from the Middle Kingdom through the SDEK company are mostly delivered to the border with the Russian Federation with the help of local logistics organizations. They are the ones who assign the appropriate track code to the parcel.

The recipient uses the specified set of numbers, instead of the invoice number, to find the current location of the item.

If we take track codes from China as an example, they have the following format:

  • ETSSD1000987854YQ;
  • YDACK5000098447YQ.

Important! The format does not belong to the UPU format, and it is impossible to check the location of the parcel, like standard postal ones.

The second way is to track by the invoice number where the parcel may be located. To do this, you should perform the following algorithm of actions:

  • go to the official website https://www.cdek.ru;
  • in the main menu find the “Online services” section;

  • Select “Track order” from the list provided;
  • go to the tracking page;

  • in the field provided, enter the invoice number, consisting of 10 or 8 digits;
  • Click "Track".

The window that opens will display comprehensive information regarding the movement of the parcel and its current location.

Where can I find out the invoice number?

You can find out the invoice number or track code in 2 ways:

  • directly from the sender of the parcel;
  • through your personal account on the official website of the courier company.

Let's take a closer look at the second method.

Through your personal account

To obtain the invoice number of the sent parcel, you will need to perform the following steps:


In the same way, you can view data on already completed deliveries.

How to find out that the package has already arrived

After the parcel actually arrives at the company’s warehouse, the client receives an SMS message on his phone with information about the place where the order will be received, which means that the recipient can already arrive at the pick-up point. The best option is to pick up the parcel yourself, since there are rarely queues at the branches, but, as a last resort, you can use courier delivery services.

The location of the delivery points can be found on the company’s official website.

Basic tracking statuses for SDEK parcels

It is suggested that you familiarize yourself with the possible statuses when using SDEK services:

BasicAdditional
On the way – Arrived at the intermediate point
  1. In a transit city.
  2. Received in the sender's city.
  3. Accepted in the recipient's city.
On the way – Left the waypoint
  1. Sent to the recipient's city.
  2. Sent to a transit city.
Arrived at the customs office of the country of departureDuring customs clearance (abroad).
Export from country of originShipped to Russia.
Import to destination countryAccepted by SDEK on the territory of the Russian Federation.
Arrived at customsIn the process of customs clearance (RF).
Left customsCustoms clearance has been completed.
The parcel is ready for pickupAccepted in the recipient's city. Ready for pickup.
Parcel released for deliveryOn delivery by courier.
Parcel deliveredPresented.
Unsuccessful attempt of deliveryNot delivered.
Other
  1. Returned to a warehouse in the sender's city.
  2. Returned to delivery warehouse.

This list is not exhaustive. For more detailed information, please contact the company's support service.

How long does delivery take?

The average order delivery time is up to 40 days. In exceptional cases, the period is reduced to 2 weeks. The fact is that the SDEK company does not deliver goods directly from Chinese stores across the Celestial Empire to the border with the Russian Federation. For this purpose, intermediaries are involved in the form of small and medium-sized courier companies in China.

The part of the route that runs through the territory of the Russian Federation to the final point of receipt is supervised by SDEK.

The process of transporting an order from point “A” to point “B” is accompanied by the passage of numerous documentary procedures. The main delays occur at customs, as well as under the influence of external factors and the general transport situation.

Conclusion

Using the services of courier companies greatly simplifies the interaction between buyers and sellers. In the 21st century, advanced consumers of goods and services prefer to make predominantly non-cash payments, and most purchases are made via the Internet.

The Chinese goods market offers a wide range and reasonable prices, which makes shopping through courier services a profitable undertaking.

Courier delivery service SDEK Logistics solutions

https://www.cdek.ru, sdek.ru, cdek.ru, sdek.ru, sdek.ru, sdek.ru, sdek.ru, sdek.ru(official sites)

The parcel tracking service “Where is the parcel” from the cashback service SecretDiscounter.ru allows you to track SDEK mail or any other parcel from Russia, China, Kazakhstan, Ukraine, Belarus, EU, Hong Kong, Singapore, USA, Israel and other countries. Connected 312 postal and courier services!

SDEK tariffs are often lower than those of foreign courier companies - while the quality of delivery services fully meets all the requirements for the transportation of international mail and cargo today.

From our website, tracking SDEK cargo is simple, convenient, in Russian (regardless of the country of departure), and in a single window, and you can track the shipment at any stage of the shipment. Many people ask: “What is the function of SDEK – tracking by invoice?” - to which we can answer that this is the same as tracking an order by number (for more details, see).

If necessary, SDEK couriers will come to pick up your parcel directly to your home/office, and if you really need it, they will send the parcel on the same day.

In general, the SDEK courier delivery service is a good alternative to expensive foreign express delivery services such as DHL, UPS, FedEx and TNT.

SDEK also delivers orders from online stores (the service is available for both legal entities and individuals).

Yes, and one more thing... The format of the SDEK track number has some differences from the usual mail ID: at the beginning of the SDEK track code there are usually 5 letters, followed by a ten-digit number, and two letters at the end).

In the field of postal services, after Russian Post, the second most widespread and geographical coverage area is the SDEK courier service, which delivers items and cargo throughout Russia, including from abroad.

For most users, the SDEK website is familiar with the delivery of parcels from Chinese stores and.

Delivery by SDEK

Delivery of CDEK from China is possible only on the territory of the Russian Federation, and until the mandatory customs clearance procedure, the parcels are in the hands of Chinese carriers - partners of the SDEK company. Thus, before the shipments are transferred to the SDEK service, parcels can be tracked using the track numbers of their Chinese carrier partners. However, using this number, tracking SDEK orders is possible until the very end, until the moment of delivery.

How to track your CDEK order

These tracking codes consist of five letters in front, ten numbers and end in YQ.

Examples of SDEK tracking numbers:

  • ZESZE---YQ (ZESZE1234567890YQ)
  • DLLEM---YQ (DLLEM1234567890YQ)

After sending the parcels to SDEK, the parcel number is assigned according to the invoice and is tracked on the website cdek.ru

The SDEK invoice number is usually ten digits, but there are also eight-digit track numbers.

How does CDEK delivery work?

In October 2017, frequent complaints appeared about delays in the delivery of SDEK parcels from China. A representative of the CDEK company explains this with a new scheme for receiving parcels from China. Now all parcels are first sent centrally to Moscow, and then distributed to their destinations. In China, parcels are delivered to the city of Suifenhe, bordering Russia, by land transport or through the port of Humen (Beijiafengxi), where they already undergo customs control. From Moscow, shipments are sent to other cities.

Since the SDEK service is a courier service, delivery is carried out to the recipient’s door. The SDEK courier delivers parcels from 10 a.m. to 6 p.m., having previously called the phone number specified in the order and agreed on a delivery time. In almost all cities of Russia there are offices and points for issuing orders, addresses and telephone numbers of SDEK are on the website cdek.ru, you can track orders here.

Also, tracking SDEK using both Chinese track numbers and invoice number works perfectly on the parcel tracker

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